Effective Date: 24/08/2026\

This Privacy Policy explains how Rangechem (“Company”, “we”, “us”, or “our”) collects, uses, and protects information when you use the Rangechem Rider application (“App”).

1. Information We Collect

We may collect:

• Personal Information: Name, mobile number, email address, profile photo, address, and registration details.

• Identity & Verification Information: Government-issued identification documents, driving licence, vehicle details, and other verification information where required.

• Location Information: Real-time GPS/location information while you are using the App for delivery-related activities.

• Delivery Information: Pickup and delivery locations, order/parcel details, delivery status, and delivery-related notes.

2. How We Use Your Information

We use collected information to:

• Create and manage your rider account.

• Verify your identity and eligibility as a delivery partner.

• Assign and manage delivery orders.

• Provide pickup and delivery navigation and location services.

• Track delivery status and delivery progress.

• Calculate earnings, incentives, and payouts.

• Communicate with you regarding deliveries, account activity, and support.

• Prevent fraud, misuse, and unauthorized activities.

• Maintain security and improve the App and our services.

• Comply with applicable legal and regulatory requirements.

3. Location Information

Rangechem Rider may use your device's location to assign deliveries, provide navigation, verify pickup and drop-off activities, and track delivery progress.

You may be required to enable location services to use certain features of the App.

4. Information Sharing

We may share necessary information with:

• Rangechem administrators and authorized staff.

• Stores or store staff when required to complete a delivery.

• Customers when necessary for delivery purposes.

• Government or legal authorities when required by law.

We do not sell your personal information for unrelated purposes.

5. Data Security

We take reasonable technical measures to protect your information against unauthorized access, misuse, loss, or disclosure.

However, no electronic system or method of transmission can be guaranteed to be completely secure.

6. Data Retention

We retain your information for as long as necessary to provide our services, maintain delivery and transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

7. Your Responsibilities

You are responsible for providing accurate information and keeping your Rangechem Rider account credentials secure.

You must notify Rangechem if you believe your account has been accessed or used without authorization.

8. Children's Privacy

Rangechem Rider is intended for eligible delivery partners and is not intended for children who are not legally eligible to work as delivery partners.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions may be made available through the Rangechem Rider App or other appropriate communication channels.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Email: rangechemquickcommerce@gmail.com\